ABC User Feedback: Gather Customer Insights
Collects customer feedback as a standalone web app, so you can understand what they think.
Automations that automatically gather and organize customer feedback into a database, like a 'Customer Feedback Report' that shows common issues and praise.
It helps you save time by not having to manually email or survey customers for feedback, which also reduces noise and makes it easier to analyze.
"A founder uses ABC User Feedback to ask customers about their experience with a new feature. They create a feedback form, add it to their website, and receive answers. Now they have clear data to know what to prioritize for their next update."
Beginners should pick this when they need to start gathering customer feedback for the first time.
Senior developers and founders can use this when they need to integrate a free, customizable, and robust feedback system into their existing workflow.
People might think ABC User Feedback is just for surveys, but it can also integrate with your website and apps for automatic feedback collection.
ABC User Feedback is a tool that helps founders gather and organize customer feedback in one place to understand their users better
git clone https://github.com/line/abc-user-feedback.git- β’When you need to centralize customer feedback from multiple channels
- β’When you want to identify patterns and trends in customer feedback
- β’When you need to prioritize product development based on customer feedback
- 1Run npm install to set up the project
- 2Configure the database in the src/config/database.ts file
- 3Start the application with npm run start
- 4Access the web application at http://localhost:3000
- 5Log in with the default admin credentials to start managing customer feedback
Create a new feedback category by running a POST request to http://localhost:3000/api/feedback/categories with a JSON body containing the category name and description
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