Peppermint: Free Self-Hosted Customer Support for Startups
A complete open-source helpdesk & issue tracking system that lets founders manage customer tickets and support workflows without expensive SaaS subscriptions. Fully self-hostable with Docker.
3,128 stars378 forksTypeScriptUpdated 9/21/2025100% free · open source
What it does
A free, self-hosted customer support ticketing system that helps small teams manage and track customer issues without paying monthly SaaS fees
When to use it
•When you need a lightweight customer support tracking system for a startup
•If you want full control over your customer support infrastructure without vendor lock-in
•For teams that want to customize their support workflow without complex enterprise tools
Quick start
1Install Docker on your server
2Clone the Peppermint GitHub repository
3Run the Docker compose file to launch the system
4Configure your first support channels and invite team members